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VOIS

Data Analyst

VOIS
Pune, Maharashtra Hybrid
Hybrid Full-Time Pune, Maharashtra India

Skills

Jira Data Analysis JSON Dashboards Data Analytics Microsoft Power BI Microsoft Power Apps Reporting Open-Source Software

About the Role

About VOIS:

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About VOIS India:

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more

Job Location: Pune, EON IT Park (Hybrid)
Experience: 4-8 Years

Responsibilities:
Data Analysis and Transformation:
Develop and implement data models and visualizations using Power BI.
Integrate multiple platforms with Power BI to enable reporting across a range of dimensions. Perform advanced data munging, cleansing, and transformation tasks to ensure accuracy and consistency.
Analyze data and derive actionable insights to support decision-making.

KPI and Reporting Frameworks:
Develop and implement structured workflows/methodologies for the team to effectively handle data storage, validation, cleansing and access to ensure consistency & accuracy.
Define and monitor KPIs leveraging data analytics tools to track performance.
Generate insights and dashboards that align with business objectives.

Collaboration and Stakeholder Management:
Work closely with internal and external stakeholders to gather requirements and ensure successful project delivery.
Maintain clear communication channels with teams to facilitate collaboration.

Tools and Platform Proficiency:
Manage tasks and collaborate on projects using tools such as JIRA and Confluence.
Maintain accurate records, data, and content using Excel, SharePoint, MS Forms, Lists & other tools.
Experience on platforms like Power-Apps/Power Automate for process related automation.

Good to Have:
System Integration and Architecture:
Participate in System Integration Testing (SIT) to validate system functionality from an end-user perspective.
Leverage knowledge of BSS/OSS processes to lead and drive testing deliveries & support cross-functional teams.
Collaborate with architects/developers/project managers to understand integration

Requirements and Workflows:
Develop comprehensive test plans, test cases, and test scripts for system integration and architecture components.
Conduct functional & integration testing to ensure seamless interactions between systems.
Validate API integrations by performing rigorous testing, including RESTful API calls, error handling, and data flow validation.
Monitor and report system behavior during integration testing, identifying and documenting any anomalies or defects.
Work closely with the development team to ensure timely defect resolution and retesting.
Ensure adherence to data security and compliance standards during integration testing processes.

Qualifications:
Proven experience in Power BI, system integration, and data transformation.
Strong proficiency in tools such as Excel, JIRA, Confluence, SharePoint, PowerApps/Power Automate, etc.
Knowledge of API testing and documentation.
Bachelor's/Master's degree in [Computer Science, Information Technology, or related field].
Demonstrated ability to define and track KPIs.
Familiarity with BSS/OSS systems and their application in the telecom domain.
Excellent communication and interpersonal skills.
Relevant certifications in Quality Assurance, Power BI, System Architecture, or Project Management.

Skill Set Required:
Primary:
Tools Proficiency - Power-BI & Excel.
Platform proficiency – JIRA/ALM, Confluence, Sharepoint Site/Lists/Forms, etc.
Key performance indicators (KPI’s).
Knowledge of APIs, JSON, XML’s and Authentication methods.
Data analysis & identification of outliers & forecasting.
Strong Communication & Stakeholder management.
Process Improvement Methodologies & Quality Management
Clear & comprehensive documentation.

Secondary:
Power Platform – PowerApps/Power Automate.
Telecom Domain (BSS/OSS).
Testing lifecycle & processes – Test Planning, Environment Readiness & Execution, Defect Management.
System Integration/User Acceptance Testing.
Project Management
Migration of apps/platform/services.

VOIS Equal Opportunity Employer Commitment

India:
VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!

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