On-Site
Full-Time
Hyderabad, Telangana
India
Skills
Jira
About the Role
We have an urgent opening for "Veeva Vault help desk support"
Job Description:
• Work with business users to identify and develop processes and procedures for Veeva Vault System.
• Ensure that all system security and control procedures are implemented and maintained.
• Act as Vault Subject Matter Expert in recommending enhancements in technical function/business utility
• Experience working closely with Business Partners in solving issues and communicating resolutions.
• Interaction with Business Analysts for Requirement Gathering and provide effort estimation.
• Expert in life sciences compliance and computer systems validation requirements.
• Must be familiar with project metrics reporting and dashboards.
• Provide post-go-live administrative support Analysis and deployment of new product releases.
• Maintenance of production and sandbox environments.
• Excellent communication skills and ability to communicate information clearly and concisely to customers.
• Willingness and ability to work with multi-functional and multi-cultural teams.
• Strong organization, planning, and time management skills, including experience in leading and managing projects
Must-Have Skills:
• Experienced in providing solutions and technical architecture for any Veeva Products preferably in Veeva Clinical, Vault eTMF, Vault EDC, Vault CTMS, Site Connect, and Study Startup
• Experience with large project management and implementations. Cloud implementations are a plus.
• Migration, Agile experience, and comfortable using Agile tools like Jira.
• Scrum master certification is a plus.
• Experience working with virtual teams and multiple stakeholders at varying levels within an organization
• Experience working in the Life Sciences industry or regulated environments is a plus
Job Description:
• Work with business users to identify and develop processes and procedures for Veeva Vault System.
• Ensure that all system security and control procedures are implemented and maintained.
• Act as Vault Subject Matter Expert in recommending enhancements in technical function/business utility
• Experience working closely with Business Partners in solving issues and communicating resolutions.
• Interaction with Business Analysts for Requirement Gathering and provide effort estimation.
• Expert in life sciences compliance and computer systems validation requirements.
• Must be familiar with project metrics reporting and dashboards.
• Provide post-go-live administrative support Analysis and deployment of new product releases.
• Maintenance of production and sandbox environments.
• Excellent communication skills and ability to communicate information clearly and concisely to customers.
• Willingness and ability to work with multi-functional and multi-cultural teams.
• Strong organization, planning, and time management skills, including experience in leading and managing projects
Must-Have Skills:
• Experienced in providing solutions and technical architecture for any Veeva Products preferably in Veeva Clinical, Vault eTMF, Vault EDC, Vault CTMS, Site Connect, and Study Startup
• Experience with large project management and implementations. Cloud implementations are a plus.
• Migration, Agile experience, and comfortable using Agile tools like Jira.
• Scrum master certification is a plus.
• Experience working with virtual teams and multiple stakeholders at varying levels within an organization
• Experience working in the Life Sciences industry or regulated environments is a plus