Hybrid
Full-Time
Noida, Uttar Pradesh
India
Skills
Java
Linux
Software Development
C (Programming Language)
Servlets
Graphic Design Principles
Root Cause
Presentations
Documentation Practices
Demos
About the Role
We are looking for a talented professional(s) to develop and support Java-based applications while ensuring smooth end-to-end application operations. This position plays a key role in the application lifecycle and involves following standardized processes defined by the Digital Technology (DT) team.
Core Responsibilities:
Deliver consistent support for applications across their lifecycle, using DT-approved tools and methodologies.
Handle and resolve incidents and service tickets within the agreed SLAs, including appropriate escalation and routing.
Ensure changes to code and database are applied to production environments only after thorough UAT and formal DT approval.
Conduct various types of testing—functional, peer-to-peer—following DT's standard testing practices and templates.
Document and track issues using the Issue Tracker or Problem Management tool until a complete resolution or Root Cause Corrective Action (RCCA) is in place.
Secure DT Owner approval for all fixes before moving them into production.
Drive enhancements and improvements as per DT priorities and ensure timely delivery.
Carry out security scans like SAST and DAST as requested, submit vulnerability reports to the DT SPOC, and follow up on remediation.
Monitor and report on performance metrics to DT leaders regularly.
Continuously update the knowledge base with resolutions for faster troubleshooting.
Troubleshoot and fix bugs in existing applications after DT's sign-off.
Support planned maintenance or outages, including during off-hours when necessary.
Perform monthly root cause analyses on recurring issues and propose long-term preventive actions.
Execute preventive measures upon approval and within timelines.
Develop application features or enhancements in line with DT’s Software Development Life Cycle (SDLC), ensuring all documentation is up to date.
Only eligible personnel should support applications classified under Export Control (EC).
Build and maintain application integrations and interfaces.
Create RCCA reports for any unplanned outages and update incident/request tickets in ServiceNow.
Maintain accurate and timely SDLC documentation and provide user-friendly documentation and updates.
Test all changes thoroughly to ensure reliability and compliance with quality standards.
Required Skills & Qualifications:
Educational Background: BE/BTech, MCA, or BCA
Communication Skills: Excellent written and verbal communication
Technical Expertise:
Java/J2EE, Spring Boot, Web Services (REST/SOAP)
Oracle PL/SQL
Strong experience in developing and implementing Java-based solutions
Customer-Facing Ability: Confident in giving technical presentations and demos
Learning Mindset: Eagerness to explore and work with new technologies
Preferred Skills & Additional Qualifications:
Design & Leadership: Knowledge of software design concepts and team management skills
Team Collaboration: Strong interpersonal and coordination capabilities
Technical Proficiency:
Languages & Frameworks: Java/J2EE, Servlets, JavaBeans, Spring, Hibernate, Struts, Casper
Web Technologies: JSP, JavaScript, HTML/HTML5, DHTML, XML, AJAX, AngularJS, jQuery
Databases: Oracle 12c+, PostgreSQL, MySQL, MS SQL, PL/SQL (with stored procedures, functions, triggers)
Tools & IDEs: Eclipse, NetBeans 7+, Git, CVS
Operating Systems: Windows, Unix, Linux
Browser Compatibility: Internet Explorer 11+
ITIL Process Knowledge
Analytical Strength: Strong problem-solving, critical thinking, and troubleshooting skills
Work Ethic: Detail-oriented, organized, and able to handle multiple tasks
Methodologies: Comfortable working in Agile and DevOps environments
Architecture & Development: Experience with Java, .NET, C#, and understanding of software design principles
Toolset Experience: Familiarity with Rally, Git, Jenkins, Robot Framework
Lifecycle Understanding: Solid knowledge of SDLC and related documentation practices
Core Responsibilities:
Deliver consistent support for applications across their lifecycle, using DT-approved tools and methodologies.
Handle and resolve incidents and service tickets within the agreed SLAs, including appropriate escalation and routing.
Ensure changes to code and database are applied to production environments only after thorough UAT and formal DT approval.
Conduct various types of testing—functional, peer-to-peer—following DT's standard testing practices and templates.
Document and track issues using the Issue Tracker or Problem Management tool until a complete resolution or Root Cause Corrective Action (RCCA) is in place.
Secure DT Owner approval for all fixes before moving them into production.
Drive enhancements and improvements as per DT priorities and ensure timely delivery.
Carry out security scans like SAST and DAST as requested, submit vulnerability reports to the DT SPOC, and follow up on remediation.
Monitor and report on performance metrics to DT leaders regularly.
Continuously update the knowledge base with resolutions for faster troubleshooting.
Troubleshoot and fix bugs in existing applications after DT's sign-off.
Support planned maintenance or outages, including during off-hours when necessary.
Perform monthly root cause analyses on recurring issues and propose long-term preventive actions.
Execute preventive measures upon approval and within timelines.
Develop application features or enhancements in line with DT’s Software Development Life Cycle (SDLC), ensuring all documentation is up to date.
Only eligible personnel should support applications classified under Export Control (EC).
Build and maintain application integrations and interfaces.
Create RCCA reports for any unplanned outages and update incident/request tickets in ServiceNow.
Maintain accurate and timely SDLC documentation and provide user-friendly documentation and updates.
Test all changes thoroughly to ensure reliability and compliance with quality standards.
Required Skills & Qualifications:
Educational Background: BE/BTech, MCA, or BCA
Communication Skills: Excellent written and verbal communication
Technical Expertise:
Java/J2EE, Spring Boot, Web Services (REST/SOAP)
Oracle PL/SQL
Strong experience in developing and implementing Java-based solutions
Customer-Facing Ability: Confident in giving technical presentations and demos
Learning Mindset: Eagerness to explore and work with new technologies
Preferred Skills & Additional Qualifications:
Design & Leadership: Knowledge of software design concepts and team management skills
Team Collaboration: Strong interpersonal and coordination capabilities
Technical Proficiency:
Languages & Frameworks: Java/J2EE, Servlets, JavaBeans, Spring, Hibernate, Struts, Casper
Web Technologies: JSP, JavaScript, HTML/HTML5, DHTML, XML, AJAX, AngularJS, jQuery
Databases: Oracle 12c+, PostgreSQL, MySQL, MS SQL, PL/SQL (with stored procedures, functions, triggers)
Tools & IDEs: Eclipse, NetBeans 7+, Git, CVS
Operating Systems: Windows, Unix, Linux
Browser Compatibility: Internet Explorer 11+
ITIL Process Knowledge
Analytical Strength: Strong problem-solving, critical thinking, and troubleshooting skills
Work Ethic: Detail-oriented, organized, and able to handle multiple tasks
Methodologies: Comfortable working in Agile and DevOps environments
Architecture & Development: Experience with Java, .NET, C#, and understanding of software design principles
Toolset Experience: Familiarity with Rally, Git, Jenkins, Robot Framework
Lifecycle Understanding: Solid knowledge of SDLC and related documentation practices