Sr. / Engineer, Application Development

About the Role:
Reporting to the Head, Application Development, Packaging Asia South, you are responsible to provide technical support to customers (flexible packaging area) in areas of troubleshooting, quality complaints response and resolutions, new products trials, provide technical documentations and addressing general technical queries.

Proposing and in some cases overseeing Application Development Projects (jointly with customers or internal) with the objective of identifying potential new business opportunities to expand Borouge’s offerings. To play a supporting role in identifying new customer needs as inputs to new product innovation ideas that contribute towards achieving step change innovations that drive the Packaging strategy.

From a technical perspective, influence local national standards and end-user specifications to extend as being member of technical committee. Promote Packaging solutions with technical presentations to various value chain members – customers, specifier and end-users. Coordinate update of product certifications/audits per local specifications requirements, by collaborating with internal departments and external institutes.

This position is based in Mumbai.

Key Accountabilities:
Industry Knowledge
Knowledge of key product used by packaging manufacturers in SEA and ISC regions and raw material portfolios from key suppliers
Processing technologies adopted by customers in SEA and ISC regions and key project requirements
Marketing Technical Support
Continuously build knowledge, keeping up-to-date on the technical or procedural aspects of the job
Assist in identifying, proposing and pursuing options for optimization of products and achieving cost efficiencies through conducting advanced analyses and product studies
Contribute to the identification of opportunities for continuous improvement of technical solutions, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement
Network effectively and participate pro-actively in multi-functional teams
Product and Process Knowledge
Demonstrate understanding of processing technology, specific to flexible packaging processing
Participate in test / or obtain tests of competitor products to compare features, pricing, quality and ease of use
Building Customer / Partner Relationships
Support Sales function by introducing existing products to customers / partners
Conduct meetings and presentations for existing and new customers/partners on products' technical specifications in liaison with product owners
Further understand customers / partners requirements while proactively responding to technical queries.
Establish value chain connection and collaboration for flexible packaging film processing machines global or domestic suppliers

About You:
University degree in Chemical Engineering or equivalent science / engineering degree
Preferably, M.Sc. degree in Polymer Chemistry / Technology / Chemical Engineering or equivalent
Minimum 5-10 years of relevant working experience
Fluency in English
Industry leading technical expertise in this application area
Excellent knowledge of the market in this application area
Proven track record in value chain understanding and influencing