Zoho Developer

Job Title: Zoho Developer
Location: Noida, India
Work From Office

Position Overview:
We are seeking an experienced and versatile Zoho Developer to join CRM team at GEDU Noida. The ideal candidate should have a deep functional and technical understanding of the Zoho One suite, including Zoho CRM, Creator, Projects, Desk, and Zoho Analytics. This role is responsible for end-to-end solution development, integrations, reporting, and workflow automation across the Zoho ecosystem.
Duties and Responsibilities:
Manage and customize all Zoho applications including CRM, Creator, Projects, Desk, Campaigns, SalesIQ, and Zoho Analytics.
Perform process mapping and workflow creation (e.g., approval processes, lead scoring rules, assignment rules, blueprints).
Design, develop, and implement complex functions using Deluge scripting and Zoho REST APIs.
Build integrations between Zoho apps and third-party platforms (e.g., Oracle ERP, VB, Power BI, Google Ads, Meta).
Create dashboards and reports using Zoho Analytics for multiple business teams.
Collaborate with cross-functional teams to gather business requirements and translate them into scalable solutions.
Troubleshoot system issues and optimize existing Zoho implementations.
Manage user roles, profiles, and permissions across Zoho platforms.
Ensure best practices in data accuracy, integrity, and visualization.
Provide end-user training and ongoing support.

Required Skills and Qualifications:
3–5 years of experience in Zoho CRM and Zoho One Suite, including Creator, Projects, Desk, and Campaigns.
Proficient in Deluge scripting, custom functions, client scripts, schedulers, and API integrations.
Strong experience in Zoho Analytics or other BI tools with data modeling and KPI dashboard creation.
Proficiency in SQL, with working knowledge of relational databases like MySQL, SQL Server, or Oracle.
Familiarity with programming languages such as PHP, Python, Node.js, Java, or C#.
Knowledge of integration tools like Zoho Flow, Zapier, Webhooks, etc.
Strong problem-solving and analytical skills with an eye for detail.
Excellent communication and collaboration abilities.

Nice to have Skills and Qualifications:

Prior experience in Ed-Tech / SaaS environments.
Familiarity with marketing and sales workflows within Zoho Campaigns and SalesIQ.
Experience with data migration from legacy CRM systems to Zoho.
Knowledge of Zoho Marketplace apps and custom app publishing.
Understanding of GDPR and data compliance within CRM systems.
Prior experience of preparing the Release Calendar for difference releases after communication with stakeholders
Experience in creating release dashboards in Atlassian JIRA/Confluence or other Wikis.
Preparation of release management plan and creating workflows in tools like JIRA/Atlassian for approval processes etc.

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