Livesalesman

Industry: It Services And It Consulting

Company Size: 201-500 employees

Founded: 2003

With over 18 years of experience, LiveSalesman is a leading provider of Outsourced Multilingual Sales and Customer Contact & BPO Solutions for businesses globally. Currently, we provide fully managed support over Live chat, Phone and E-mail in over 25 Native Asian & European languages including French, Italian, Portuguese, Chinese, Arabic, and Spanish.

Our strength lies in our creativity and innovation and hence our forte is delivering high end customer experience and back office solutions. When we work with a client, we don’t just restrict our selves to taking calls, chats and emails. We analyse the existing processes to identify challenges and areas for improvement. We work with our clients to bring about changes that not only enhance their customer experience but also makes the task much more cost and time efficient. We help our clients automate things which don’t necessarily need human intervention so that the team can channelise their time and efforts in doing what they are hired to do- deliver extraordinary customer experience and generate incremental revenue for you.

Currently, we have people from 30 nationalities who are working with us in our office. We believe it is this diversity that gives impetus to our creativity and learning. Our Multicultural and Multilingual environment is what defines our personality and shapes our values.