Surveysparrow

Industry: Software Development

Company Size: 201-500 employees

Founded: 2017

SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience.

Our key features include:
- Super easy-to-use platform.
- Chat-like Surveys enabling highly engaging conversational surveys.
- Classic Surveys asking one question at a time.
- Offline surveys that let you collect feedback even from the remotest of places, internet-free.
- NPS surveys to measure customer sentiments and workflow with a single question.
- Wide range of question templates to choose from.
- Click-free dashboard and highly advanced report filters for generating insightful reports.
- Efficient user management to optimize your workflow.
- Optional open-ended follow-up question for NPS surveys to close the feedback loop.
- Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals.
- Survey Sharing across multiple channels to quickly get responses.
- 1500+ integrations to avoid the hassle of using multiple tools.
- Custom CSS to add your own personal touch to every survey.
- White labeling to customize every element of your survey.
- Sub accounts to manage surveys independently under just one parent account.
- Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials.