Voiceracx

Industry: Information Technology & Services

Company Size: 11-50 employees

Founded: 2018

VOICERA transforms customer experience through innovative sovereign AI platform VLM. We specialize in revolutionizing traditional customer experience systems with our cutting-edge VLM AI platform and Gendialer communication solutions, helping businesses achieve measurable revenue growth while delivering exceptional customer experiences. With enterprise customers across the USA, ASEAN, and India, our global expertise in customer data platforms, Voice AI technology, and omnichannel communication solutions creates seamless, personalized customer journeys that drive business success.

At Voicera, we're redefining customer engagement through proprietary Voice AI technology and comprehensive cloud contact center solutions. Our flagship VLM (Voicera Language Model) AI technology creates virtual sales agents and AI avatars that authentically represent your business experts, revolutionizing sales processes with natural, human-like interactions that boost conversion rates.

We specialize in migrating legacy IVR systems to modern, AI-powered solutions that reduce friction and increase efficiency. Our Gendialer platform offers turnkey communication solutions across SMS, email, and WhatsApp, enabling seamless omnichannel engagement with customers wherever they are.

Our integrated Customer Data Platform serves as the foundation for AI-driven personalization, allowing businesses to leverage customer insights for tailored interactions across all touchpoints. Combined with our omnichannel CX solutions and advanced communication tools, we deliver a unified approach to customer experience management.

With enterprise customers strategically located across the USA, ASEAN, and India, we've demonstrated our ability to implement solutions at scale across diverse markets and industries.